Do I need an appointment to look at wedding invitations?
We do require that you make an appointment. By scheduling a complimentary consultation appointment, you are guaranteed one-on-one time and personal attention from one of our knowledgeable consultants.
In order to deliver the “Wow!” service that Broadway Paper is known for, we want to be sure that we reserve time just for you, that our invitation albums are available for you, and that we have a dedicated invitation consultant available to work with you.
Since we have a busy retail store in addition to our wedding invitation business, it is very difficult to accommodate walk-ins and we want to be sure we have a chance to treat you like you deserve to be treated.
We are a commission free store, so let our consultants guide your creativity freely!
How long is a first appointment?
For your first appointment with Broadway Paper, we reserve an hour and a half time slot for you to meet with one of our invitation consultants. While this may seem like a long time, it does take a while to get familiar with all of the various options and then start the process of creating the perfect invitation.
What can I expect during my first appointment?
During your appointment, we go over your vision for your wedding. We spend some time telling you about the various printing methods available for wedding invitations. We show you as many samples of invitation designs as you’d like for inspiration and to serve as a starting point.
We’ll also tell you about ways that you can customize these designs.
We’ll show you as many typestyles, ink colors, motifs, patterns, backers, pocket folds, and envelope liners as you’d like.
We answer any and all of your questions about design, pricing, and etiquette. If, for some reason, we don’t know the answer to the question, we will find out promptly.
Some clients fall in love with a line, design their invitation, and place their order during the first appointment. For others, they want to see all the available options, narrow their choices and come back a second (or third) time to finalize their design. Either way is perfectly fine with us.
After the first appointment, we can do a lot by phone, email and online.
We work with clients all over the globe, so shipping and working remotely are not a
What if I need to change or cancel my appointment?
Since we only have a limited number of appointments available, and are holding your time slot just for you, we ask that you please (pretty please) let us know at least 48 hours in advance if you need to reschedule your appointment so that we can free up that time for another client.
If you know sooner that you won’t be able to make it in, please let us know then. (We often have more requests for appointments than time slots available!)